Privacy Policy

Sypher, Inc. and its affiliated entities, including Sypher Insurance Exchange and Sypher Risk
Management, LLC (collectively, "Sypher," "we," "our," or "us"), are committed to protecting the
privacy and security of personal information. This Privacy Policy describes how we collect, use,
and share information about individuals who visit our website, request insurance information,
apply for coverage, or otherwise interact with us in connection with our insurance products and
services.

By using our website or engaging with our services, you acknowledge that you have read and
understand this Privacy Policy.

We collect personal information in connection with our website and in the course of providing
insurance products and services.

Information you provide directly may include contact and identifying details such as name,
mailing address, email address, and phone number, as well as information submitted in
connection with insurance inquiries, applications, underwriting, policy servicing, or claims,
including property characteristics, coverage details, and loss information

Information collected automatically when you visit our website may include IP address,
browser type, device type, operating system, pages visited, time spent on the site, referring
URLs, and cookie data and similar tracking technologies.

We use personal information for business and insurance-related purposes, including evaluating
insurance inquiries and applications, underwriting and pricing insurance products, issuing and
servicing policies, processing and managing claims, operating and improving our website and
services, conducting analytics and actuarial analysis, communicating with you regarding your
inquiry, policy, or account, and sending marketing communications where permitted by law.

Sypher does not sell your personal information. We do not disclose personal information
about our customers or former customers to anyone except as permitted by law.

We may share personal information with our affiliates and with other entities that perform
services on our behalf, or as permitted by law. Affiliated companies may include insurers and
reinsurers, insurance agencies and brokers, claims adjusters, and technology companies. Other
entities may include service vendors, insurance support organizations, and other persons as
permitted by law. These parties provide services in support of our normal business activities,
such as evaluating requests for insurance products, servicing and administering policies,
evaluating and processing claims, and marketing our products and services.

We may also disclose information to insurance regulators, law enforcement, courts, or other
governmental authorities as required by law or regulation, and to insurers, fraud prevention
organizations, and law enforcement agencies to detect and prevent fraudulent activity. In the
event of a merger, acquisition, or sale of all or a portion of our business, personal information
may be transferred as part of that transaction. We may share information with third parties
when you authorize us to do so, such as communicating with your agent, mortgage lender, or
contractor.

We use cookies and similar technologies to enhance your experience, analyze site usage, and
improve our website. You may control cookie preferences through your browser settings,
although disabling certain cookies may affect functionality. Where required by law, we will
obtain your consent before placing non-essential cookies on your device.

We retain personal information for as long as necessary to fulfill the purposes described in this
Policy, including administering insurance products and complying with legal and regulatory
requirements. Insurance regulations may require retention of certain records for a period of time
following policy expiration. When information is no longer needed, we securely dispose of or de-
identify it.

Sypher employs industry-standard administrative, technical, and physical safeguards to protect
your personal information from unauthorized access, use, disclosure, alteration, and destruction.
These measures include:

• Encryption of data in transit using Transport Layer Security (TLS)

• Access controls limiting employee access to personal information on a need-to-know basis

• Regular security assessments and vulnerability testing

• Employee training on data protection and privacy practices

While we take these precautions seriously, no data transmission or storage system is completely
secure, and we cannot guarantee absolute security of your information. In the event of a data
breach that affects your rights or interests, we will notify you within 30 days as required by the
Florida Information Protection Act (FIPA) and other applicable law.

Depending on applicable law, you may have the right to request access to personal information
we maintain about you, to request correction of inaccurate information, and to request deletion
or restriction of your personal data. To exercise your rights, please contact us using the
information below. We may take reasonable steps to verify your identity before responding.

You have the right to specify your preferences regarding communications from Sypher. To
update your preferences, please contact us using the information provided in the Contact Us
section below.

To opt out of receiving our email marketing communications, follow the "Unsubscribe"
instructions provided in any marketing email you receive from us. If you previously chose to
receive web push notifications from us on your mobile device or personal computer but no
longer wish to receive them, you can manage your preferences through your device or browser
settings. If you have signed up to receive text messages from us and no longer wish to receive
such messages, reply STOP to any text message sent by Sypher. Message and data rates may
apply.

Please note that opting out of marketing communications does not affect transactional or policy-
related notices, which may still be sent as required by law or to service your account.

Children's privacy. Our website and services are not directed to individuals under the age of
18, and we do not knowingly collect personal information from minors.

Third-party websites. Our website may contain links to third-party websites. We are not
responsible for the privacy practices of those sites and encourage you to review their policies.

Policy updates. We may update this Privacy Policy from time to time. When we do, we will
update the effective date and, where appropriate, provide notice. Continued use of our website
or services constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or our data practices, please reach out to us. If
you are a policyholder and believe your privacy rights have been violated, you may also contact
your state Department of Insurance.

• Website: www.getsypher.com

• Email: info@getsypher.com

• Phone: 888-391-0264

• Mail: 3617 Henderson Blvd., Suite 2 Tampa, FL 33609